We guarantee that you will be satisfied will all orders from Mobile Phone Signal Booster UK, if not you can return an item within 30 days of purchase. You will only need to pay the return shipping fees.
In order to be eligible for a return, the booster must be supplied as delivered, with the complete set of pieces. Please make sure that it is in original purchase condition including all documentation and it must be shipped back to us within 30 day of arrival and you signing for it.
In order to speed up an exchange for a different product, we recommend that you return it for a refund and place a new order for the new product. Depending on how you chose to pay, it make take up to 2 weeks for a refund to be processed. Refunds will returned to the card from which your payment was made.
For packages that arrive damaged, please refuse to sign for the order and contact us immediately, these orders will be returned to us.
Missing or damaged items must be reported immediately, and within 5 days of receipt of the goods.
Refunds will processed as soon as the parcel arrives, and depending on your postal method.
For any defective product returns, shipping fees will be covered by the seller.
Return fees will otherwise be covered by the buyer.
Please contact us as soon as you have tracking information on your product, depending on the shipping method chosen, the return process can take between 2 and 6 weeks. We recommend buyers choose standard post when returning an item, and once the item has been received we will arrange for your refund.
Returns will be accepted to Hong Kong, and you must contact our customer service team to arrange for a return.